To begin, Justine conducted research into other co-work spaces and cafe apps in order to best understand what customers would expect in this unique environment. Considering Opuspod provides more than most co-work spaces she wanted to make the app as simple and intuitive as possible.

As part of the process in designing the app Justine did an open card sort to figure out the top level and secondary category structure. Once she established those categories she created the information architecture to define the hierarchy for the app.